10betting Terms and Conditions — Complete Details in English

1General Terms & Conditions: Introduction

By accessing the 10betting platform or using any of its services, you are considered to have fully accepted these Terms and Conditions. These Terms and Conditions constitute a legally binding agreement between 10betting and the user.

10betting's Terms and Conditions have been drawn up in compliance with applicable laws in Bangladesh and international online gaming regulations. All players are advised to read and understand these terms fully before using the platform.

These Terms and Conditions are published in English. In the event of any conflict between the English version and a translated version, the English version shall prevail. 10betting reserves the right to amend these terms at any time.

2Account Registration and Verification

To create an account with 10betting, you must provide accurate and complete information. Registering with false or incomplete details may result in your account being suspended at any time.

• Each person may only register one account. Creating multiple accounts is strictly prohibited.
• Your account password must be kept strictly confidential and must not be shared with anyone.
• 10betting may request a copy of your national ID card or passport for account verification purposes.
• The email address and phone number provided during registration must be accurate and belong to you.
• To make any changes to your account, please contact the support team.

10betting may request additional identity verification for high-value transactions in accordance with its KYC (Know Your Customer) policy. This is done solely to protect the user.

3Eligibility Requirements & Age Restrictions

10betting's services are for adults only. The following eligibility requirements must be met:

• Users must be 18 years of age or older.
• You must provide your correct age and identity at the time of registration.
• Using 10betting from countries where online gaming is prohibited is not permitted.
• Playing on behalf of or with the permission of a parent, guardian, or any other person is not allowed.
• Opening multiple accounts is a violation of 10betting's rules, and any such accounts will be closed.

If 10betting identifies an underage player, their account will be closed immediately and all funds returned.

4Deposits, Payments, and Currency

Depositing funds at 10betting is easy and secure. We support multiple payment methods. Deposit rules are as follows:

• 10betting accepts various mobile banking services, electronic wallets, and bank transfers.
• The minimum deposit amount is BDT 100 and the maximum is BDT 1,000,000 per day.
• All transactions are conducted in BDT (Bangladeshi Taka).
• Deposits are typically processed within 5-15 minutes. If there is a delay, please contact support.
• All deposit transactions are encrypted and processed through secure protocols.
• The bank account or mobile number used must be registered under the same name as the 10betting account.
• Depositing funds from a third-party account is strictly prohibited, and any such transactions will be cancelled.

10betting provides a receipt for every deposit transaction. If a payment fails, no funds will be deducted from your account.

5Withdrawal and Funds Transfer Policy

Winnings can be withdrawn from 10betting at any time. The withdrawal process is straightforward and fast, though certain conditions apply:

• Your account must be fully verified before a withdrawal can be processed.
• The minimum withdrawal amount is BDT 500 and a maximum limit has been set.
• Withdrawals from bonus funds are only permitted after all bonus conditions have been met. Withdrawals will not be approved if the bonus requirements are not fulfilled.
• Withdrawal requests are processed within 24-48 hours of submission.
• Large withdrawals (above BDT 500,000) may be subject to additional verification.
• Withdrawals can only be made to the same bank account or mobile number used for the original deposit.
• 10betting never charges withdrawal fees on its end, though fees may be applied by your bank or payment provider.

Our support team is always on hand to help with any issues during the withdrawal process. For any withdrawal enquiries, please contact our Withdraw Page page.

6Bonuses, Promotions & Special Offers

10betting regularly offers attractive bonuses and promotions. Bonus terms and conditions are as follows:

• The welcome bonus is available to new users one time only.
• Each bonus comes with a specific wagering requirement (play-through) that must be fulfilled.
• Bonus funds can only be used on specific games and are not available across all games.
• Please read and understand the terms before accepting any bonus. Bonuses cannot be claimed without first reviewing the conditions.
• 10betting reserves the right to modify or cancel any bonus offer at any time.
• If you close your account before meeting the bonus conditions, any unused bonus will be forfeited.
• Using a promotional code with multiple accounts may result in disqualification.

For full details on bonuses, visit our promotions page or ask us via live chat.

7Betting Rules & Game Management

All games on 10betting are fair and subject to independent third-party audits. Betting rules are set out here:

• The rules for each game are detailed within the game interface. Please read them before you play.
• 10betting uses a Random Number Generator (RNG) across all games, which is regularly audited.
• Live Casino games are conducted via real-time video streaming.
• A maximum bet limit per hand is set and enforced. Bets exceeding this limit will not be accepted.
• Once the betting process has started, bets cannot be changed.
• A receipt is generated for every bet and can be viewed at any time.
• Any game can be verified through the game verification system.

If you have a dispute or issue with a game, please contact the support team. We will investigate all claims and reach a fair resolution.

8Responsible Gaming & Safety Measures

10betting is firmly committed to promoting responsible gaming. The safety and well-being of our players is our top priority.

• Users can set their own deposit limits, loss limits, and session time limits.
• The self-exclusion option allows you to temporarily close your account for a set period.
• 10betting provides information on gambling addiction support and maintains partnerships with counselling organisations.
• A special alert message is displayed whenever a large win occurs in any game.
• 10betting takes strict measures to protect minors and uses technology to identify underage players.
• For more information on Responsible Gaming, please visit our Responsible Gaming View page.

If you feel you are losing control of your gaming, seeking help is always better than staying silent. We are here to support you without judgement.

9Personal Information & Privacy

Protecting your personal information is a top priority for 10betting. We maintain the highest standards:

• All personal data is protected with 256-bit SSL encryption.
• Your information is never shared with third parties, except where required by law.
• 10betting complies with GDPR and equivalent data protection regulations.
• You can update or correct your personal information at any time.
• After an account is closed, data is retained in accordance with applicable legal retention periods.
• To read our full Privacy Policy, please visit our Privacy Policy View page.

If you have any questions about your privacy, please contact the support team directly.

10Account Cancellation and Policy

Either 10betting or the user may close an account at any time. The rules governing account closure are as follows:

• Users may request permanent account closure at any time.
• Please use or clear any remaining bonuses before closing your account.
• 10betting may automatically suspend an account for breaches of the Terms and Conditions, fraud, or suspicious activity.
• Closed accounts cannot be reopened.
• Any funds remaining in the account at the time of closure will be refunded.
• Accounts that remain inactive for an extended period may also be closed.

Once your account is closed, you will no longer be able to use 10betting's services.

11Terms & Conditions Changes and Update Policy

10betting reserves the right to update its Terms and Conditions at any time. The policy on changes is as follows:

• Users will be notified by email of any significant changes.
• Updated terms take effect after any changes are made, but existing bonus conditions remain unaffected.
• Continuing to use the platform after any changes constitutes acceptance of the updated terms.
• A record of all changes is kept on this page and is always dated.